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‘Doing the right thing’ sits at the heart of what we do

Our passion and drive is to help build sustainable resilient organisations where people, stakeholders, shareholders and the wider community all benefit and succeed. Providing pragmatic support and bespoke solutions to ensure clarity of purpose, committed leadership within a supportive culture that delivers.

Be that to:

  • Achieve a shift in leaders’ thinking
  • Ensure organisational culture supports purpose and vision
  • Engage and empower individuals in service of organisational performance
  • Guarantee ethical decision-making is explicit and central to decision making

Our premise:

Change and uncertainty are the new norms; yet we still strive for certainty, trying to create solutions that ‘fix’ our myriad of perceived problems. If we are to adapt, we need to let go of this fixed mindset and recognise the opportunities that change and uncertainty can bring. We need to accept that uncertainty brings tension yet it can trigger a positive change. Based on research and over 25 years working with senior leaders across all sectors, we now propose:

Feeling safe is a need; a prerequisite for creative thinking and a growth mindset

Feeling certain is a preference and can limit creativity and innovation

Leading with Safe Uncertainty® (LWSU) encompasses this premise.  It enables a mindset shift; from a world of problems that demand speed, analysis and the elimination of uncertainty to a world of dilemmas that demand patience, sense-making and engagement with uncertainty. The LWSU concept provides a framework for leaders and teams to reflect and act upon the dilemmas they face at work and create an environment of psychological safety in which individuals can flourish.

Partnering with Moonstone means:

Working together to co-design and build bespoke solutions supporting the desired step change in mindset and culture.

Utilising our balanced and blended approach encompassing:
– Ethics; people centred perspective
– Research; academic underpinning
– Delivery; a facilitative coaching approach
– Impact; focus on sustainable performance

Diagnose: Ascertain the here and now – current reality. We gauge these current perspectives through dialogue and the use of appropriate diagnostic tools.

Design: Once the diagnostic analysis has been agreed with the client this provides the basis for determining the success criteria. In turn this combines to form the foundations for the building blocks of develop and deliver.

Develop: We co-develop a solution with the client and with our associate partners. We facilitate the process; we develop a route map that offers best value for the particular situation. The vehicle for change is presented to the client and typically includes recommended check-ins, potential hazards and derailers, together with how to build traction, overcome inertia and resistance to change.

Deliver: The role of Moonstone is to provide guidance, support and challenge. We identify the resources that are available and how can they be best used. We clarify the role that we can play which would add most value. This may be:

  • Facilitating/project managing the process
  • Hands-on practical support
  • Coaching/mentoring the team
  • Verifying/evaluating progress and the impact the changes have had
  • Embedding the shifts and behaviours into business as usual practice